Fraudulent Transactions and Refunds
If you believe someone placed an order with your credit card, without your authorization (aka. a Fraudulent Order), please contact us immediately! The Phone Number to reach us is located on the CONTACT page or you may contact us via email. Be sure to have or include the (1) Transaction Amount, (2) Date of the Transaction and (3) The Last 4 Digits of your Credit Card Number, so we can find the transaction.
We will issue a Full Refund promptly, report the fraudulent customer to the proper authorizes and blacklist them throughout our network and our industry partners.
A Money-Back and Satisfaction guarantee is provided to all clients for a period of 30 days. If you are unsatisfied for any reason with your service, let us know we’ll do our best to correct the problem, or issue a full/partial refund. Refund request are processed in due diligence and due process.